Privacy policy

PRIVACY POLICY
Last Updated: November 11, 2026

This Privacy Policy describes how the lezavlino online store collects, uses, discloses, retains, and safeguards personal information when customers visit https://lezavlino.shop, place orders, or communicate with customer service.

1. PERSONAL INFORMATION WE COLLECT

Depending on your interaction with our store, we may collect:

- Names, email addresses, and telephone numbers.
- Billing and delivery addresses.
- Order details, purchase histories, and transaction records.
- Customer account information where account features are available.
- Customer inquiries, complaints, and return requests.
- IP addresses, browser characteristics, device information, and website usage data.

Complete payment card credentials are handled by authorized payment service providers. We receive transaction information needed to administer purchases and refunds.

2. HOW WE USE PERSONAL INFORMATION

We may use information to:

- Process payments and fulfill orders.
- Prepare merchandise and coordinate shipping.
- Send purchase confirmations and delivery updates.
- Manage cancellations, exchanges, returns, and refunds.
- Respond to customer inquiries and resolve complaints.
- Detect fraud and protect website security.
- Maintain and improve our online store.
- Send promotional communications where legally permitted.
- Meet applicable tax, accounting, and other legal obligations.

3. LEGAL BASES FOR PROCESSING

Where applicable privacy laws require a lawful basis, processing may rely on performance of a contract, compliance with legal obligations, legitimate interests, or consent.

4. COOKIES AND SIMILAR TECHNOLOGIES

Essential cookies may support secure checkout, shopping carts, website functionality, and customer preferences.

Optional advertising, analytics, and personalization technologies may be used if configured on our website.

Where legally required, consent will be obtained before non-essential cookies or comparable tracking technologies are activated.

Customers may manage available privacy preferences through website controls or browser settings.

5. INFORMATION SHARING

We may share necessary information with Shopify, authorized payment processors, fulfillment partners, shipping carriers, customer service vendors, fraud prevention services, and configured marketing or analytics providers.

We may also disclose information where required by applicable law.

6. SHOPIFY PLATFORM

Our online store uses Shopify's e-commerce infrastructure.

Shopify may process personal information to deliver commerce services and for purposes described in its applicable privacy notices.

More information is available at https://www.shopify.com/legal/privacy.

7. INTERNATIONAL DATA TRANSFERS

Personal information may be processed in countries outside the customer's country of residence.

Where required by law, appropriate safeguards will apply to international transfers.

8. DATA SECURITY

We use reasonable technical and organizational measures intended to protect personal information against unauthorized access, alteration, disclosure, and loss.

No internet-based system can guarantee absolute security.

9. DATA RETENTION

We retain personal information for as long as reasonably necessary to fulfill orders, support customers, prevent fraud, resolve disputes, maintain legally required business records, and comply with applicable obligations.

10. YOUR PRIVACY RIGHTS

Depending on applicable law, customers may have rights to access, correct, delete, restrict, or transfer qualifying personal information.

Customers may also object to certain processing, withdraw consent, or opt out of specified advertising-related uses.

We may request reasonable identity verification before completing certain requests.

11. UNITED STATES PRIVACY RIGHTS

Residents of certain US states may have additional privacy rights where applicable state legislation applies to the actual store operator.

12. UNITED KINGDOM PRIVACY RIGHTS

Eligible UK customers may exercise rights under the UK GDPR and related data protection legislation.

They may also lodge complaints with the UK Information Commissioner's Office.

13. MARKETING PREFERENCES

Customers may unsubscribe from promotional emails by following the instructions included in those communications or contacting customer service.

Necessary transaction-related communications may continue.

14. CHILDREN'S PRIVACY

Our online store is not intended for children making independent purchases.

We do not knowingly collect children's personal information contrary to applicable laws.

15. POLICY UPDATES

We may revise this policy when business operations, technologies, service providers, or legal obligations change.

Updated versions will be published on our website.

16. PRIVACY CONTACT

Store Name: lezavlino
Official Website: https://lezavlino.shop
Customer Service Email: ama.sacocharre@outlook.com

PUBLICATION CHECK: Identify the actual data controller using its verified legal name and authorized physical business address. Confirm the store's real cookies, advertising tools, service providers, international transfers, data retention practices, and consent settings before publishing.