Shipping policy
SHIPPING POLICY
Last Updated: November 11, 2026
Thank you for shopping at lezavlino. This policy explains our order processing schedule, estimated delivery timeframes, shipping fees, tracking assistance, and procedures for missing or delayed merchandise.
1. ORDER PROCESSING TIME
Orders are generally processed within 2–3 business days following payment confirmation.
Business days exclude weekends and US public holidays.
Processing may include payment verification, merchandise preparation, packaging, and transfer to a shipping carrier.
2. ESTIMATED SHIPPING TRANSIT
Estimated shipping transit is 20–45 calendar days after dispatch.
The separate 2–3-business-day processing period is additional to this shipping estimate.
Delivery times are estimates rather than guarantees. Carrier disruptions, customs inspections, severe weather, public holidays, and other circumstances may affect arrival.
3. DELIVERY DESTINATIONS
We primarily serve customers in the United States and the United Kingdom.
Available shipping destinations will be displayed during checkout.
4. SHIPPING CHARGES
Orders with a merchandise subtotal strictly greater than $30 USD qualify for free standard shipping.
For merchandise subtotals of $30 USD or less, any applicable shipping fee will be disclosed before payment confirmation.
No undisclosed shipping charge will be imposed after checkout.
5. TAXES AND IMPORT DUTIES
Customers will not be required to pay additional import duties, customs clearance charges, or delivery-related taxes beyond the checkout total.
Where necessary, the seller will arrange or cover these costs.
Applicable US sales taxes, UK VAT, and import obligations will be handled according to relevant laws.
6. TRACKING INFORMATION
Tracking details may become available once an order has been dispatched.
To request an available tracking number or shipping update, email ama.sacocharre@outlook.com with your order number and the email address used during checkout.
Our customer service team will assist with available carrier information.
7. DELAYED DELIVERIES
Customs processing, carrier disruptions, severe weather, public holidays, or incorrect delivery details may delay a shipment.
Please contact customer support if your order is overdue.
For UK purchases, the extended delivery timeframe must be clearly disclosed and agreed before payment confirmation.
Mandatory remedies for late or undelivered goods remain unaffected.
8. LOST OR MISSING PACKAGES
If your parcel is missing or confirmed lost in transit, contact ama.sacocharre@outlook.com with your order information.
We will investigate with the shipping carrier and arrange an appropriate replacement at no additional charge or a refund in accordance with applicable consumer protection laws.
9. SHIPPING ADDRESS CORRECTIONS
Please verify your shipping address before submitting an order.
Contact us promptly if a correction is needed. Changes may not be possible after dispatch.
10. MULTIPLE PACKAGES
Some orders may arrive in separate parcels.
No additional shipping charge will be imposed solely because an order is divided into multiple shipments.
11. SHIPPING SUPPORT
Store Name: lezavlino
Official Website: https://lezavlino.shop
Customer Service Email: ama.sacocharre@outlook.com